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Personal representation and service

Dutch Leaf is an authentic company with Dutch roots. Dutch Leaf is the wholesaler specialized in various smoking and cannabis accessories.

Who are our customers?

Our main customers are coffee shop entrepreneurs, tobacco specialists, convenience stores, petrol stations, head shops, smart shops, web shops and intermediaries.

More about Dutch Leaf

Frequently asked questions at a glance

I see old information on the website, how can I update this?

If new information is available, you can display it by holding down the SHIFT+F5 keys simultaneously. This refreshes the memory in your internet browser. Can't figure it out? Then contact the ICT department.

How do I change my password?

Good idea! It is safer to change your password every 3 months. First, make sure you are logged in. Then go to ''my account'' by clicking on the account icon (next to the shopping cart). In this menu you can then change your password under ''my profile'' and then click on ''change password''. Then follow the instructions. Have you forgotten your password? First, don't panic. When you open the login window (the account icon at the top right) you can reset your password via the ''forgotten password'' button. After filling in and confirming the known e-mail address, you will receive a link to reset your password. Didn't receive an e-mail? Then also check your spam/junk folder. It is also possible that the e-mail address you entered is not known to us. If you are unable to do so, you can always contact us via one of our contact options that can be found on the Contact and Service page .

How long will it take for my order to be delivered?

If you order before 15:00, you will receive your order the next day (Mon-Fri) (except national holidays) for a delivery address in the Netherlands. For international shipments, you can find the estimated delivery time via the track & trace code. Did you not receive a track & trace code? Then you can contact us via one of our contact options that can be found on the Contact and Service page .

How do you order tobacco from Dutch Leaf?

As of May 20, 2019, the government regulates tobacco sales in the Netherlands. They do this by means of a Track & Trace system. In order to ensure that you can continue to order tobacco from Dutch Leaf, we need some information from you. This concerns your Economic Operator Identity (EO_ID) and your Facility Identity (F_ID). For more information, please consult our page about this here .

How long will it take for my order to be delivered?

If you order before 15:00, you will receive your order the next day (Mon-Fri) (except national holidays) for a delivery address in the Netherlands. For international shipments, you can find the estimated delivery time via the track & trace code. Did you not receive a track & trace code? Then you can contact us via one of our contact options.

How much does it cost to ship my order to an address in the Netherlands?

We currently charge €24.95 shipping costs (including handling and administration costs) within the Netherlands for orders below €250 excluding VAT.

How much does it cost to ship my order to an address in the Netherlands?

We currently charge €24.95 shipping costs (including handling and administration costs) within the Netherlands for orders below €250 excluding VAT.

How do I qualify for free shipping?

For orders over €250.00 you pay no shipping costs (only for deliveries in the Netherlands). The checkout shows standard shipping costs. If your order amount is higher than €250.00 excluding VAT, these will be waived. The rates for shipments outside the Netherlands depend on the weight, size and final destination of the shipment. There is no fixed price for this. Please take this into account.

Who is Dutch Leaf for?

This website is exclusively intended for persons who are active in the tobacco and related products trade and are eighteen years of age or older. Consultation of the content of this website by persons who are not active in the tobacco and related products trade and who are younger than eighteen years of age is prohibited. The content of this website is only accessible with a verified account.

I forgot my password. What now?

First of all, don't panic. When you open the login window (the account icon at the top right), you can reset your password via the "forgotten password" button. After filling in and confirming the known e-mail address, you will receive a link to reset your password. Did you not receive an e-mail? Then also check your spam/junk folder. It is also possible that the e-mail address you entered is not known to us. If this does not work, you can always contact us via one of our contact options that can be found on the Contact and Service page .

Where is my shipment?

Shipments with the final destination the Netherlands or Belgium can be tracked via PostNL (except pallets). You will receive the track & trace code by e-mail after your order has been processed. Does it concern a large order or a shipment with the final destination outside the Netherlands or Belgium? Then this will be arranged personally. Are you unable to track your shipment? Then contact us via one of our contact options that can be found on the Contact and Service page .

Can I, as a private individual, also place orders at this B2B webshop?

This website is exclusively intended for persons who are active in the tobacco and related products trade and are eighteen years of age or older. Consultation of the content of this website by persons who are not active in the tobacco and related products trade and who are younger than eighteen years of age is prohibited. The content of this website is only accessible with a verified account.

Lees meer

  • Personal representation

  • More than 1,000 products

  • Ordered before 3pm, delivered tomorrow

  • Free shipping above €250,-